Commercial Loan Servicing Specialist
Job Description
Rockland Trust is seeking a Commercial Loan Servicing Specialist. Responsible for performing all duties associated with servicing the Bank?s commercial and business banking loan portfolios. Provide superior customer service to the Bank's customers, lending units and branches. Maintain a comprehensive knowledge of the loan products and state and federal regulations.
Responsibilities
? Perform complex transactions on large commercial loan accounts including, but are not limited to: SWAPs, asset based lending accounts, foreign exchange transactions, letters of credit, tranches and participation transactions.
? Process renewals, extensions and modifications on the core loan servicing system for all products.
? Process advances, pay downs, payoffs and maintenance as assigned.
? Monitor, maintain and update rate and payment change records as required.
? Research and resolve servicing issues in support of lending units and customers within scope of authority and expertise.
? Ensure compliance with state and federal regulations, Bank policy and department procedures.
? Assist in developing and updating procedures.
? All duties and special projects as assigned.
Qualifications
? Minimum of three years? experience in servicing loans.
? Excellent PC skills, including Microsoft Office products as well as FIS Horizon, nCino and Sharepoint.
? Strong knowledge of the various types of financial instruments specific to the repayment of debt.
? Ability to work independently in a multi-tasking environment while meeting critical deadlines.
? Proven ability to solve complex issues and complete assigned tasks with minimal supervision.
? Strong interpersonal communication with a focus on providing excellent customer service.
? Must have excellent organizational skills; be detail-oriented, accurate and self-motivated.
Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!
At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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