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Casualty Claims Manager - Remote Opportunity - Oklahoma City, OK

Remote, USA Full-time Posted 2025-04-26

As the Casualty Claims Manager, you will be responsible for independently analyzing and comparing data to formulate goals and reports. You will be required to have 3 or more years of Commercial Claims leadership experience. In addition, this is a work from home position leading a remote team.

Accountabilities:
• Provides direction to claim adjusters on all aspects of claim handling (investigation, evaluation, damages, etc.), submits monthly reports detailing unit activity and results to line of business director and senior claims management as requested.
• Responsible for claims unit personnel functions, including recruitment, selection, promotion, and performance management.
• Build and maintain relationships with sales management and agency customers.
• Takes ownership, is accountable and sets an example for the department and team by:
• * Communicating honestly and acting with integrity.
• Completing and submitting timely performance reviews.
• Promoting corporate rewards and recognition programs.
• Coaching, mentoring and developing GuideOne’s future leaders.
• Loss assignment processing and pre-assignment instructions to adjusters
• Assist in the management of Reserve Development Program, identifies possible problem areas and initiates process improvement initiatives.
• Reviews procedures for compliance with state regulations and Company standards, researches coverage and legal issues.
• Knowledge of computer and software (Claims specific and Office Suite).
• Compare data to formulate and prepare, long range goals, and reports.
• Complete continuing education for licensing.
• Additional duties as assigned.

Remote

About the Company:
Guide One Insurance

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