REMOTE AGENTS NEEDED FOR HYBRID POSITION - INBOUND CUSTOMER SERVICE/SALES/TRANSFER

REMOTE AGENTS NEEDED FOR HYBRID POSITION - CONTACT CENTER SUPPORT - INBOUND CUSTOMER SERVICE/SALES/TRANSFER IN THE AUTO INSURANCE INDUSTRY HIRING IMMEDIATELY - SERIOUS INQUIRIES ONLY As an agent you will be taking inbound calls from customers that are looking to get a quote on Auto Insurance. Your job will be to gather the needed customer information and then transfer the customer over to one of our sales vendors that will give them a quote for insurance. Pay Rate: This is a full time remote position Monday through Friday 9:00am-6:00pm EST and starts @ $16.00/hour. Job Responsibilities: • Communicating with customers via inbound calls • Communicating with our clients when transferring customers to them • Be familiar with basic auto insurance points as a product so that you can answer questions properly as they come • Using rebuttals to overcome objections and concerns • Understanding the customers' needs to address with a relevant rebuttal • Gathering and documenting client information with accuracy so that our vendors always have the best information • Answering the client's questions accurately • Upselling products and services as required Job Expectations: • Must have your own high-speed internet connection and hardwired to a router. • Ability to start immediately. • Provide an excellent customer experience in all interactions. • Uphold all company policies and procedures including but not limited to; attendance, punctuality, and/or behavior requirements. • Background check will be administered as part of hiring process. Key Competencies: • Interpersonal skills • Strong communication skills - verbal and written • Active listening skills • Attention to detail and accuracy • Critical thinking • Strong drive to achieve monthly sales metrics • Good organizational skills Powered by JazzHR GuAOGsuxGt

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