Call Center Advisor - Growth into Management
About the position
As a Call Center Advisor at Ameritech Construction, you will play a crucial role in our rapidly growing multi-million dollar remodeling company. Located in our Falls Church, VA office, which is conveniently situated on the Metro Line, this position offers a unique opportunity to engage with customers across Maryland, Northern Virginia, and D.C. We are seeking outgoing, charismatic, and competitive individuals who are motivated by financial success and eager to build a rewarding career. Our company is dedicated to providing the necessary tools and training to help you succeed in this role and advance into management positions. In this position, you will be responsible for setting appointments and providing exceptional customer service. You will be part of a dynamic team that values hard work, dedication, and a positive attitude. We believe in upward mobility and offer management training to help you grow within the company. Our philosophy is to seek out the best manufacturers who provide high-quality products, ensuring that our clients receive reliable and hassle-free service year after year. With an A+ rating from the BBB and an excellent reputation, we prioritize our customers and employees alike. This role is not just a job; its a career with multiple opportunities for advancement. We offer a guaranteed hourly rate along with daily, weekly, and monthly bonus plans. Top producers have the option to work from home, and we provide paid training to ensure you are well-prepared for your responsibilities. Join us and be part of a team that is committed to excellence and growth!
Responsibilities
Set appointments for potential customers
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Provide exceptional customer service
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Engage with clients in a friendly and enthusiastic manner
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Work independently with minimal supervision
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Achieve outstanding results in a fast-paced environment
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Participate in training sessions and team meetings
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Contribute to a positive team atmosphere
Requirements
Strong appointment setting skills
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Positive attitude and strong work ethic
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Desire to succeed and grow within the company
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Responsible, reliable, and dependable
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Basic computer knowledge
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Ability to work alone and stay calm under pressure
Nice-to-haves
Experience in sales, customer service, or home improvement
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Experience as a ride-share driver or in delivery services
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Outgoing and energetic personality
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Interest in learning and networking
Benefits
Paid training
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Health insurance
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Work from home for top producers
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Upward mobility and management training
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Daily, weekly, and monthly bonus plans
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Rotating schedules
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Career advancement opportunities
Apply Job!