Remote Live Chat Representative $31/Hour in Baltimore, MD in Remote Job Central
Job title: Remote Live Chat Representative - $31/Hour
Company: Remote Job Central...
Job description: How to Apply:
IMPORTANT: You must apply directly at RemoteJobRecruiting.com to be considered for this position.
Overview:
Our client, a Fortune 500 company, is seeking an entry-level Remote Live Chat Representative to join their team. As a Remote Live Chat Representative, you will be responsible for providing excellent customer service through chat, resolving customer inquiries, and documenting customer interactions. The ideal candidate will have excellent communication skills, a customer-centric mindset, and the ability to work in a fast-paced environment.
Key Responsibilities: Provide exceptional customer service through chat Respond promptly and accurately to customer inquiries and requests Utilize company resources and systems to accurately document customer interactions Meet or exceed customer service and performance targets Escalate complex issues to the appropriate department or team member Maintain a positive and professional demeanor at all times Follow company policies and procedures Required Skills and Qualifications: High school diploma or equivalent Excellent written communication skills Strong problem-solving skills Ability to work independently and as part of a team Basic computer skills and familiarity with software programs such as Microsoft Office Availability to work flexible schedules including evenings, weekends, and holidays Must have a dedicated workspace at home and reliable internet connection Preferred Qualifications: Previous experience in customer service or sales Experience working in a fast-paced environment Experience using live chat or similar customer service platforms Knowledge of customer service best practices Compensation and Benefits:
Our client offers competitive pay rates up to $31 per hour depending on experience, along with a comprehensive benefits package that includes medical, dental, vision, and 401(k) options.
How to Apply:
To apply for this position, please submit your resume and a cover letter highlighting your relevant experience and qualifications to [insert email or link to application portal].
About RemoteJobRecruiting.com:
RemoteJobRecruiting.com is a leading recruitment agency that specializes in sourcing top talent for remote and work-from-home positions. We partner with Fortune 500 companies and start-ups alike to help them find the best candidates for their remote roles. With a focus on providing exceptional service to both our clients and candidates, we strive to make the hiring process as seamless as possible.
FAQs About Remote Work:
Q: What equipment do I need to work remotely? A: Generally, you will need a reliable computer or laptop, a stable internet connection, and a quiet workspace free from distractions.
Q: Will I receive training for my remote job? A: Yes, our client provides comprehensive training to ensure you have the necessary skills and knowledge to succeed in your role.
Q: How do I communicate with my team while working remotely? A: Our client utilizes various communication tools, such as chat platforms, video conferencing, and email, to ensure effective communication among team members.
Expected salary:
Location: Baltimore, MD
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