Sales Customer Service Expert - Work from Home
Employer Industry: Digital Business Services
- Why consider this job opportunity...
- Paid training and competitive wages
- Full benefits package, including medical, dental, vision, and 401k
- Paid time off and employee wellness programs
- Opportunity for career advancement within a supportive environment
- Work in a collaborative setting that values diversity and inclusion
- Flexible work-from-home arrangements available
- What to Expect (Job Responsibilities):
- Field customer inquiries through phone, email, chat, and social media
- Resolve customer issues and de-escalate situations when necessary
- Track call-related information for auditing and reporting purposes
- Provide feedback on call issues and meet defined sales objectives
- Process payments and assist customers with their requests
- What is Required (Qualifications):
- Minimum of 6 months of customer service experience
- Must be over 18 years of age
- High school diploma or GED required
- Ability to type at least 25 words per minute
- Proven oral and written communication skills
- How to Stand Out (Preferred Qualifications):
- 6 months of call center experience
- Minimum of 6 months of sales experience
- Strong problem-solving and negotiation skills
- Ability to work independently in a fast-paced environment
#DigitalBusinessServices #CustomerService #CareerGrowth #WorkFromHome #InclusiveWorkplace
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