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[Work From Home] Online Chat Support Assistant

Remote, USA Full-time Posted 2025-04-26

This is a fantastic, simple entry-level opportunity for a Online Chat Support Assistant! This role is 100% remote, giving you full control over your work environment. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits.

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Auto-Owners Insurance is seeking a part-time Online Chat Support Assistant to join our team in Chicago, Illinois. As an Entry Level position, we require at least 1 year of experience in a customer service role. The ideal candidate will possess a resilient and driven personality, as well as demonstrate emotional intelligence and teamwork skills.

    Responsibilities...
  • Respond to customer inquiries and provide assistance through online chat support
  • Resolve customer issues and complaints in a timely and professional manner
  • Collaborate with team members to ensure a seamless customer experience
  • Maintain accurate records of customer interactions and transactions
  • Stay up-to-date on product knowledge and company policies
    Requirements:
  • 1 year of experience in a customer service role
  • Excellent communication skills, both written and verbal
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Proficiency in computer applications and online communication tools

In addition to a competitive salary, Auto-Owners Insurance offers benefits such as parental leave, life insurance, and training and professional development opportunities. We prioritize employee well-being through health and wellness initiatives in our working environment.

Deadline to apply: July 8, 2024

Equal Opportunity Statement:
Auto-Owners Insurance is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Online Chat Support Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs Apply Job!

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We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

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