[Work From Home] Customer Service Representative I - NCC - 999134
If you're driven by purpose, this role is for you. We are hiring a Customer Service Representative I - NCC - 999134 **work From Home Within The Tri-county Area, Upon Completion Of Onsite Trainings**! Based in our vibrant Remote office, this role is available now. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary.
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Employer Industry: Higher EducationWhy Consider This Job Opportunity
 Salary up to $18.25 per hour
 Comprehensive benefits package including tuition waiver and retirement plan
 Opportunity for career advancement and growth within the organization
 Work from home flexibility available after completing onsite training
 Supportive and collaborative work environment
 Chance to make a positive impact on student experiences
What To Expect (Job Responsibilities)
 Provide exceptional customer service to students and patients across various communication channels
 Assist with admissions, enrollment, registration, and financial aid processes
 Navigate ERP and CRM systems to support students in their enrollment journey
 Schedule patient appointments and manage electronic medical records for compliance
 Ensure adherence to HIPAA regulations and university policies regarding personal information
What Is Required (Qualifications)
 High School Diploma or Equivalent
 Minimum of one (1) year of customer service experience
 General knowledge of customer service principles and English language structure
 Proficient in problem-solving, active listening, and time management skills
 Ability to communicate effectively in both oral and written forms
How To Stand Out (Preferred Qualifications)
 Associate or Bachelor's degree
 Experience in higher education, student services, or healthcare
 Knowledge of academic programs and Title IV regulations
 Familiarity with Banner, Recruit, and/or Avaya systems
 Bilingual proficiency in English and Spanish
#HigherEducation #CustomerService #CareerOpportunity #RemoteWork #CompetitiveBenefits
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