[Work From Home] Customer Service Remote Agent Position

Ready to make a real impact? We're hiring a Customer Service Remote Agent Position! Experience the best of both worlds with this role based in our innovative Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a competitive compensation package, with a salary of a competitive salary.

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Job Description:

Global Contact Services (GCS) is a long-term contractor for NYC Transit Authority (NYCTA). GCS provides 24/7/365 customer service for the NYCTA “Access-a-Ride” transportation program.

Currently, GCS is hiring Full-Time or Part-Time positions - both experienced and entry level.

The positions are mostly remote. Three days of ON-SITE training are required. On occasion, you may be required to attend meetings in the office.
Positions are available for workers within a 50-mile radius of 3300 Northern Blvd, Long Island City, NY. This area includes all five boroughs, wider NY and parts of New Jersey.

Qualifications include:

Great communication - clear speaking, focused listening, note taking, data entry, friendly personality

Work ethic – Being on-time, following directions, available for overtime, shift bid flexibility

Workplace availability – Desktop computer or equivalent, quiet, comfortable space. GCS provides a headset and log-in information. Cybersecurity training is required and offered by GCS during paid training.
Paid Training classes are being filled now. Apply today. Apply Job!

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Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.

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