Urgently Hiring: Customer Service (Mail and Chat)
This position is easy to learn and perfect for a first job. Customer Service! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary.
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Job Description Reply and respond to all Tickets on our System
 Ability to diagnose and troubleshoot basic technical issues
 Ability to provide step-by-step technical help, both written and verbal
 Talk clients through a series of actions, either via phone, email or chat, until theyÂve solved a technical issue
Job Requirements
 It is a hosting company so you should have at least 3 years of technical experience ex orange or WE or software/Hosting Company.
 Excellent problem-solving and communication skills
 Experience in Technical Support for at least 3 years
 English level is at least very good
 Max age is 30
 Sales experience is preferred
 Nasr city or Misr el Gdeda residents or Shoubra Misr or Fifth of settlement or Hadaya Elzaytoun preferred
 Grads only
 Males and Females are welcome to apply
Work Conditions :
Rotational shifts from 9.00 am to 5:00 pm which is work from the office or from 5.30 PM to 2.00 AM work from home
 2 Days off is fixed but it changes every month
 Hybrid
 Training one month paid
Company Benefits:
 Career path
 Medical and social insurance provided.
 We work in software and web server hosting so you are gonna learn new things.
 Healthy and friendly environment
 Gaming Area to enjoy your break time Apply Job!
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