Immediate Hiring: Live Chat Agent

Role Snapshot:

• Location: Remote
• Company: Workwarp
• Position: Live Chat Agent
• Start Date: Immediate openings available
• Compensation: a competitive salary

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Key Responsibilities:

• Engage with customers through live chat to provide information, answer questions, and address concerns in a timely and professional manner.

• Assist customers with product inquiries, order processing, technical support, and troubleshooting.

• Identify and escalate complex issues to the appropriate department or supervisor for resolution.

• Maintain accurate records of customer interactions and transactions.

• Collaborate with team members to improve chat response times and customer satisfaction.

• Stay up-to-date on product knowledge and company policies to provide accurate information to customers.

Requirements

Qualifications:

• High school diploma or equivalent; previous experience in customer service or a related field is a plus.

• Excellent written communication skills and the ability to type quickly and accurately.

• Strong customer service orientation with a focus on delivering high-quality support.

• Familiarity with live chat software and customer relationship management (CRM) tools.

• Ability to multitask and prioritize inquiries effectively.

• Willingness to work flexible hours, including evenings and weekends.

Benefits

Benefits
• Remote Work
• Permanent Position
• 30-Day Paid Leave
• A competitive salary, reflective of your experience
• Health insurance coverage
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance Apply Job!

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Ready to Apply?

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

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