Immediate Hiring: Dispatch Customer Service
We're on a mission and need a skilled Dispatch Customer Service! This role in Remote not only offers a great job but also a vibrant community. This position requires a strong and diverse skillset in relevant areas to drive success. This straightforward role comes with a dependable salary of a competitive salary.
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Employer Industry: Customer Service Solutions- Why consider this job opportunity...
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction and experience
- Be part of a company that values customer feedback and continuous improvement
- Work in an environment that embraces core values focused on customer service
- What to Expect (Job Responsibilities):
- Manage a high volume of incoming calls while maintaining professionalism and efficiency
- Identify and assess customers' needs to exceed satisfaction and provide effective solutions
- Engage customers and clients proactively to enhance their experience
- Build sustainable relationships and trust through open communication
- Document customer interactions and follow up on resolutions to ensure satisfaction
- What is Required (Qualifications):
- Proven customer support experience or experience as a client service representative
- Minimum of 3 years of customer service experience
- Strong phone communication and listening skills
- Familiarity with various software, including email, Microsoft Excel, and Gsuite
- High school diploma or equivalent
- How to Stand Out (Preferred Qualifications):
- Bilingual in English and Spanish (preferred but not essential)
- Experience in dispatching (1 year preferred but not essential)
- Track record of exceeding performance goals
- Excellent communication and presentation skills
- Ability to multi-task and manage time effectively
#CustomerService #CareerOpportunity #CustomerSatisfaction #GrowthPotential #BilingualSkills
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!
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