Apply Now: Scheduling Chat Professional
Key Job Details:
- Compensation: a competitive salary
- Location: Remote
- Start Date: Immediate openings available
- Position: Scheduling Chat Professional
- Company: Workwarp
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As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. YouÂll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing successÂtake the lead in shaping your career development, goals and future!Summary:
The ChatPro mission is to provide exceptional support and assistance to both our field and internal departments. We strive to be their trusted partner, offering prompt and efficient solutions to their requests. With a focus on building strong relationships and fostering effective communication, we aim to empower our team to deliver outstanding service that exceeds expectations. Together, we are dedicated to driving success and achieving our goals, all while maintaining the highest level of professionalism and integrity.
Starting Pay: $16/hour
Primary Responsibilities: Â Engage with customers, technicians, and internal reps through chat and email in a professional and courteous manner. Â Provide prompt responses to all inquiries. Â Offer appropriate solutions via chat/email. Â Document all interactions. Â Stay up to date on all scheduling policies.
Required Skills, Experience & Education:
 Ability to multi-task and handle multiple chat conversations simultaneously.
 Strong interpersonal skills.
 Excellent written communication skills.
 Ability to adapt to changing processes.
 Ability to work well in a team.
 A growth-mindset and drive to improve.
Available shifts:
 Monday  Saturday, closed Sunday, Mondays required
 Rotating weekends
 10:00 am-6:30pm MT
 10:30am-7:00pm MT
 11am-7:30pm MT
 11:30am-8:00pm MT
 12pm-8:30pm MT
Learn about the Vivint Culture and why itÂs a great place to grow your career!
Here are some highlighted perks you should ask us about:
 Daily lunch and drinks on site
 Paid holidays and flexible paid time away
 Employee/Friends/Family Discounts
 Onsite health clinic, gym, gaming tables
 Medical/dental/vision/life coverage & 24/7 Medical Hotline
 401(k) + Employer Match
 Employee Resource Groups
WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Official description on file with Talent. Apply Job!
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