Apply Now: DIGITAL CHAT/TEXT AGENT
Key Job Details:
- Start Date: Immediate openings available
- Company: Workwarp
- Compensation: a competitive salary
- Position: DIGITAL CHAT/TEXT AGENT
- Location: Remote
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Balance of Nature is a whole food supplement company thatÂs changing the world, one life at a time.We are looking for a Digital Chat/Ticket Agent to resolve any chats and tickets from our customers in a timely manner. This should result in happy and recurring customers. This position is remote, however, you will need to attend a Full-time training in Saint George, Utah for 4 weeks before you can work remotely.
What you will do:
 Respond to new customers in a timely manner, answering questions about the company, our products, website, handouts, and other health information
 Send possible leads to the New Sales Team
 Assist in setting up new Preferred Customer accounts online upon request from the customer
 Send tickets to the correct departments
 Support the New Sales team by contacting customers and resolving their concerns as needed
 Support customers in placing their first order
 Successfully train and drill with the Digital New Sales Manager to perform to oneÂs highest potential
 Attend all local staff meetings, department meetings, and team meetings weekly
What we prefer you to bring:
 You must be able to type 50+ words per minute
 You must be able to multitask by holding multiple conversations simultaneously (up to 5Â6 at once)
 1+ years of customer service experience
 Has a self-employed mentality and a strong sense of ethics
 Detail-oriented eye with excellent time management skills
 Professional communication, both verbal and written
 Ability to work in a team environment and create trust with other agents and customers
 Trustworthiness and reliableness
Pay: $15 per hour plus commissions
Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m.
Job Type: Full-Time, remote
Why youÂll love working here:
 401(k) with a 6% employer match
 Minimum Essential Coverage insurance plan
 Health Savings Account
 Health Share Program
 Dental & Vision Insurance
 Complimentary monthly set of Balance of Nature supplements
 Personal trainers at Iron Titans Fitness in St. George, Utah
Thank you for your interest in working with Balance of Nature.
Balance of Nature is an equal opportunity employer. Apply Job!
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