Apply Now: Call Center Representative Remote at Esco Industries

This is a fantastic, simple entry-level opportunity for a Call Center Representative Remote! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role.

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Benefits
• We offer many great benefits, including free early access to your pay through Homebase.
• Sign on bonus
• Medical Insurance
• Paid Training
• 401k

Responsibilities
• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team qualitative and quantitative targets

Qualifications
• Previous experience in a customer support role
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree

We are looking forward to hearing from you.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $33.00 - $38.00/hour.

About Esco Industries Inc: Esco Industries Inc is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.

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