Senior Manager, P&C Digital Solutions
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
a day in the life
As the senior manager of P&C digital solutions delivery, you will:
- Lead and develop a team of 20-40 members, including managers, senior business analysts, business analysts, senior functional analysts, and functional analysts.
- Own the vision, strategy, and roadmap for P&C digital solutions, balancing the delivery of new capabilities with enhancements to existing systems to support organizational and departmental strategies.
- Ensure optimization of people systems product roadmaps to enhance delivery and employee experience.
- Serve as the primary liaison to all cross-functional business partners who have submitted requests through the global intake process, providing education, consultation, negotiation, and recommendations.
- Coach direct reports on the development of P&C technology functional requirements and configuration activities.
- Incorporate the voice of the employee into P&C technology solution designs to ensure optimal workforce experiences.
- Approve P&C technology configuration work prior to launch.
- Manage user acceptance testing and experience testing activities, conducting audits to ensure smooth rollouts and data integrity.
- Partner with P&C Centers of Excellence and digital & technology managers to synchronize workstreams and manage escalations efficiently.
- Produce recurring reports on sprint, quarterly, and annual performance of the P&C digital delivery team, providing insights on successes and areas for improvement.
- 7-10 years in an HR technology function focusing on data, system, and process optimization to enable people programs; 5+ years in a people leadership role.
- Proficiency with Workday HCM (HRIS); experience with Avature (ATS) and Docebo (LMS) is advantageous.
- Proven experience in leading mindset, people, process, and technology initiatives to drive transformational change.
- Demonstrated success as a primary project manager and design lead for multiple complex HR technology initiatives.
- Advanced ability to work collaboratively with and influence multiple stakeholders within and outside of People & Culture.
- Experience with both agile and waterfall delivery methodologies.
- Strong written and verbal communication skills, including facilitation and executive communication.
- Strong analytical abilities to assess complex situations and drive effective solutions.
- Undergraduate degree in Human Resources or a related field; HRIS certification is a plus.
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $134,100 - 176,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
workplace arrangement
This role is classified as Remote - Policy: Outside reasonable commuting distance to an office site, work is performed from home.
#LI-Remote #LI-CP1
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