Entry Level Remote Customer Service Representative - Fully Remote
As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests.<br><br>To succeed in this role, excellent communication skills are a must. You'll need to be a quick thinker who can keep your cool even in the face of stressful situations with customers. In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.<br><br>Customer Service Representative Responsibilities<br><br>Maintain a professional and friendly attitude towards customers at all times<br><br>Communicate with customers through various mediums, phone, and web<br><br>Build relationships with customers to ensure their satisfaction<br><br>Provide prompt responses to customer inquiries and complaints, assisting to solve issues<br><br>Maintain records of customer interactions, including sales, comments, and complaints<br><br>Process orders and forms as needed<br><br>Keep up-to-date on company offerings to ensure clients get the best products<br><br>Customer Service Representative Requirements<br><br>[1+] years of Customer Service Representative experience<br><br>High school diploma<br><br>Proficient with computers and CRM software<br><br>Excellent communication skills<br><br>Superb customer service, time-management, and multitasking skills<br><br>Must be a team player<br><br>Must have flexible availability<br><br><strong>Benefits<br><br></strong>Provide the opportunity to grow and develop your career.<br><br>401k plan with company match.<br><br>Paid time off and holidays.<br><br>Offer an inclusive environment that encourages diverse perspectives and ideas.<br><br>Deliver challenging and unique opportunities to contribute to the success of a transforming organization.<br><br>Offer comprehensive benefits globally<br><br>Employment Type: Full-Time
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