Remote Third Party Debt Collector

Job Description

Flexible schedules up to 40 hours weekly are available, Mon-Sat (10am-7pm EST and 8am-12:00 noon on Saturday). Weekly schedules are consistent and full time work is guaranteed if desired.

We offer a competitive starting wage plus generous commission and possible career advancement opportunities for the right person. Hourly wage plus commission averages $15-$18 per hour.

Candidates with previous call center, debt collection and remote work experience may be eligible to work from home when starting the job. Spend more time with your family and save money on commuting! All you need is a private work space with a door and reliable high speed internet.

Keep reading if you'd like to know more.

About the Job

As a Call Center Agent you will:

· Make outbound calls, ask for payment, examine each person's financial situation and work with them to establish a payment solution that is fair and acceptable to all involved parties.

· Take ownership of accounts. Listen to people and help them construct a road map to get them in a better place financially.

· Update and document accurately all necessary information on accounts moving quickly from one account to the next.

· Expect opportunities to grow and move up if you're at the top of your game. And to make good money doing it.

Realistically, we need someone with a high school diploma (there are communication, math and computer issues involved), and college classes would add a lot of credibility. Most importantly, you need to be self-motivated, hustle, driven by incentives and ready to take the bull by the horns. The position requires ability to solve practical problems, good communication, assertiveness, listening and selling skills. Fluent English proficiency is necessary. Spanish is a huge plus.

WHAT ARE THE EDUCATION REQUIREMENTS?

Call Center Agents must have at least a high school diploma or GED. Courses in accounting, finance or similar might be helpful.

JOB SKILLS AND REQUIREMENTS

· Listening: When speaking to a consumer, it is important to listen to why they are in debt. This will help the Call Center Agents determine a solution.

· Negotiation: Working with consumers to start some sort of payment plan, or outright repayment of a debt requires good negotiation skills.

· Speaking: Call Center Agents spend most of their time on the phone talking with consumers. Being a good speaker is useful.

· Persistence: Some consumers do not want to be found, or may not be responsive when called. Successful Call Center Agents do not take no for an answer.

This position is subject to a background check for any convictions directly related to its duties and responsibilities. No felonies within the past 5 years are permissible. Credit must be currently clean with no bankruptcies in the past 2 years and collection accounts must be paid.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:
• 401(k)
• 401(k) matching
• Flexible schedule
• On-the-job training
• Paid time off
• Referral program
• Work from home

Shift:
• 8 hour shift
• Evening shift

Experience:
• Call center: 1 year (Required)
• Debt collection: 1 year (Required)
• Remote work: 1 year (Required)

Work Location: Remote

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