Delta Live Chat Agent Jobs Flexible Schedule Available
Delta Live Chat Agent Jobs Flexible Schedule Available
- Job Summary...
- *Job Type**: Part-Time
- *Salary**: $20 per hour
- *Working Hours**: Under 4 hours
- *Company**: Delta Airlines
- *Location**: Exclusive to the state of Georgia
- *Benefits**: Health, Dental, Paid Training, Paid Vacations, Retirement Plans, Flight Benefits
Job Description:
Delta Airlines is seeking motivated individuals to join our team as Live Chat Agents. This flexible position allows you to work part-time, under 4 hours a day, and is exclusive to residents of the state of Georgia. As a Live Chat Agent, you will be the front-line of support for our customers, providing assistance and resolving issues through our live chat platform. This role is perfect for those who are looking for a dynamic, customer-focused job with a reputable airline.
Responsibilities:
Respond to customer inquiries in a timely and professional manner via live chat.
Troubleshoot and resolve issues related to reservations, flight changes, and other travel-related concerns.
Provide information about Delta Airlines services, policies, and procedures.
Escalate complex issues to the appropriate department as necessary.
Maintain detailed and accurate records of customer interactions.
Meet performance metrics and targets set by the company.
Stay updated with the latest changes and updates in airline industry standards.
Requirements:
Must be a resident of Georgia.
Excellent written communication skills.
Strong problem-solving abilities.
Ability to work independently and manage time effectively.
Basic understanding of airline operations and customer service principles.
Reliable internet connection and a quiet, dedicated workspace.
Proficiency in using live chat software and basic computer applications.
Educational Qualifications:
High school diploma or equivalent required.
Bachelor s degree in Communications or a related field is a plus, but not mandatory.
Experience:
Previous experience in customer service is highly desired.
Experience in the airline industry is a plus, but not necessary.
Benefits:
Comprehensive Health and Dental insurance plans.
Paid Training sessions to ensure you are well-equipped for the job.
Paid Vacations for a healthy work-life balance.
Retirement Plans to secure your future.
Flight Benefits allowing you to travel with Delta Airlines at reduced rates.
Company Overview:
Delta Airlines is one of the leading global airlines, committed to providing the best travel experience to our passengers. With a rich history and a reputation for excellence, Delta Airlines offers a rewarding work environment where employees are valued and respected. We believe in fostering growth and offering opportunities for career advancement. Join our team and be a part of a company that not only cares about its customers but also about its employees.
If you are passionate about helping people and looking for a flexible, part-time position, we encourage you to apply for the Delta Live Chat Agent role. Together, let s make every journey a memorable one for our passengers!
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