Call Center Agent - Part-time - Weekends Only
Description:
? Handle a high volume of inbound calls, delivering efficient and friendly customer service (90% of the role)
? Assist with customer move-ins, move-outs, and payment processing for a self-storage facility
? Provide clear, persuasive information about our storage solutions to potential customers
? Use active listening to resolve customer concerns and provide positive outcomes
? Maintain accurate records in the CRM, documenting all interactions
? Build lasting customer relationships that support business growth
Requirements: ? 2+ years of call center experience, with a focus on inbound calls ? Ability to handle high call volumes while providing top-notch service ? Strong communication skills and the ability to connect with diverse customers ? High attention to detail, organization, and multitasking abilities ? Critical thinking skills with a proactive problem-solving approach ? Availability to work weekends only (Saturday & Sunday)
Benefits:
? Working completely remote
? Location independence
? 6-8 Paid leave days
? 2-4 leave days for National Holidays
? Quarterly bonus
? Yearly salary increase policy
? Long-term position with the opportunity to grow in a stable and growing Agency
? Great opportunity to grow
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