WFH Virtual Dispatch Agent FT&PT
Raleigh, NC · Remote · Full time
As a Virtual Dispatch Agent, you'll be the central hub for our operations, ensuring smooth and efficient communication between our team and our clients. This is a remote role, offering the flexibility to work from the comfort of your own home.
- Description
- *Job Title: WFH Virtual Dispatch Agent FT&PT**
- *Job Type: Full-Time/Part-Time**
- *Location: Raleigh, NC**
- *Salary Range: $15 to $25 per hour**
- *Job Overview:**
- As a Virtual Dispatch Agent, you'll be the central hub for our operations, ensuring smooth and efficient communication between our team and our clients. This is a remote role, offering the flexibility to work from the comfort of your own home.
- *Responsibilities:**
- Serve as the main point of contact for coordinating dispatch activities
- Communicate effectively with team members and clients to ensure timely and accurate service delivery
- Monitor incoming requests and dispatch appropriate resources in a timely manner
- Maintain accurate records of dispatch activities and update databases accordingly
- Provide exceptional customer service and resolve any issues or concerns promptly
- *Requirements:**
- Excellent communication skills, both written and verbal
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize effectively in a fast-paced environment
- Proficiency in using technology and software systems for dispatch operations
- Previous experience in a dispatch or customer service role is preferred
Please note that Captrust adheres to EEO guidelines and does not inquire about criminal backgrounds during the hiring process.
If you are a motivated and detail-oriented individual looking to join a dynamic team, we encourage you to apply for our WFH Virtual Dispatch Agent position. Join us in making a positive impact on our clients and our community. Apply today!
Salary
$15 - $25 per hour
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