Remote Call Center Specialist
Our client is seeking a dynamic, customer-focused Call Center Specialist or Contact Center Associate to join their onsite team in New Jersey. This temp-to-perm role offers an excellent opportunity for those who thrive in a fast-paced, high-energy environment and are passionate about delivering exceptional customer service.
Job Function
Act as the liasion between the firm + their clients.
Assess client cases + document them for review.
Reassure clients & ask questions to gain relevant legal information.
Follow up with clients if information is missing.
Handle incoming calls and leads.
Job Requirements
12 years of customer service experience with strong skills in resolving customer inquiries.
Bachelors Degree preferred but not required.
Proficiency in Microsoft Office required.
Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
ITS1
35993
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