Live chat specialist/Virtual Assistant/Remote Technical Support Agent-Remote
Job Overview:
As a Live Chat Specialist at Audacy Inc., you will be responsible for providing exceptional customer service through online chat platforms. Your main duty will involve engaging with customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This is a full-time position with a competitive salary ranging from $30 to $40 per hour.
Responsibilities:
- Engage with customers in real-time through online chat platforms to address questions and concerns
- Resolve customer issues and complaints efficiently
- Provide accurate product information and guidance to assist customers in making informed decisions
- Collaborate with team members to deliver excellent customer service and achieve satisfaction goals
- Maintain detailed records of customer interactions and transactions for future reference
Requirements:
- Excellent communication skills and a customer-centric approach
- Previous experience in customer service or a related field preferred
- Ability to thrive in a fast-paced environment and manage multiple tasks effectively
- Proficient in typing and navigating online chat platforms
- High school diploma or equivalent qualification *Audacy Inc. is committed to creating a diverse and inclusive work environment. We do not conduct background checks during the hiring process. Join our team and be a part of a workplace that values your expertise and contributions. Apply now to become our newest Live Chat Specialist!**
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