Commercial Senior Auto Claims Adjuster- Remote

Job Title
Commercial Senior Auto Claims Adjuster - Remote
Requisition Number
R6953 Commercial Senior Auto Claims Adjuster - Remote (Open)
Location
Nevada - Home Teleworkers
Job Information
We're Mobilitas, a commercial insurance company created by CSAA Insurance. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today?s way of doing business. At Mobilitas, we believe in what's possible, we use our inventive skills to create new opportunities - we're not chasing the status quo, we're chasing a shared vision. We?re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We?re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.
Hablas Espa?l? Estamos buscando agentes de reclamaciones biling?s!
Your role:
Our Commercial Senior Auto Claims Adjusters? responsibilities include handling non-injury claims for commercial accounts and personal lines non-standard products.
Your work:
Manage a large inventory of claims ranging from minor to moderate complexity.
Answer inbound calls, open claims, acquire loss details from all involved parties and:
Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare, commercial GIG economy and/or personal lines non-standard products.
Explain policy, coverage, and appropriate course of action.
Arrange and pay repair, rental, towing, total losses and negotiate storage.
Document claim files, send correspondence, and communicate with all parties involved.
Work from a diary system to review and resolve claims within state compliance guidelines, policy provisions and standard operating procedures.
Training Schedule:
Paid virtual training starts on February 24th and consists of a combination of classroom and hands-on training. The training schedule is Monday through Friday from 8 a.m. to 5 p.m. pacific time.
Required Experience, Education and Skills:
High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features.
1-2+ years of auto or commercial adjusting/liability experience required.
Must hold an Adjuster license for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.
What would make us excited about you?
3+ years of prior claims adjusting experience preferred.
Auto physical damage training and/or I-CAR or SCLA enrollment preferred.
Bilingual a plus.
Empathy, Adaptability, Time Management, Organization.
Flexibility to support Pacific Time operating hours of 5:30am to 7:00pm. Ability to support weekend shifts as needed.
Capability to complete training and perform the job in a remote setting as required.
Strong computer navigation skills.
Outstanding interpersonal skills.
Ability to handle several tasks simultaneously.
Shows respect for differences through excellent communication skills with people from an array of backgrounds.
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
Fulfills business needs, which may include investing extra time, helping other teams, etc.
Join us if you?
BELIEVEin a mission focused on building a community of service, rooted in inclusion and belonging.
COMMITto being there for our customers and employees.
CREATEa sense of purpose that serves the greater good through innovation.
Recognition:We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at:careers.mobilitasinsurance.com .
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers? evolving needs. CSAA Insurance Group/Mobilitas is an equal opportunity employer.
We have a location-based compensation structure. Salaries are calculated based on county of residence. The full hourly rate range across all states we hire in is: $24.75 - $30.29. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 7% of eligible pay.
Please note we are hiring for this role remotely anywhere in the United States except for Hawaii and Alaska.#J-18808-Ljbffr

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