Bank Teller
About the position
United Security Bank has an immediate opening available for a part-time Teller at our First & Herndon branch in Fresno. This position requires a commitment of 36 hours per week and involves performing various customer service representative (CSR) activities necessary to serve customers at the Teller window. The Teller will be responsible for identifying customer needs and introducing them to appropriate bank services through a cross-selling effort. This role is crucial in ensuring customer satisfaction and maintaining the bank's reputation for excellent service. The Teller will accept deposits to checking, savings, and other accounts, and will prepare cash reports for deposits that exceed governmental maximums. Additionally, the Teller will cash checks, handle account withdrawals, and sell cashier's checks, money orders, gift cards, and travel cards. The position also involves accepting payments for Fast-Cash, Master Charge, Visa, and loans, as well as listing and approving cash pay items. The Teller will verify their assigned cash drawer from and to the vault, balance cash in the cash drawer, and maintain it within the maximum prescribed by bank policy. In addition to these responsibilities, the Teller will be required to obtain supervisor approval for processing items larger than approval limits, and during slower periods, they will fill in by processing checking account statements and similar activities. The role also includes answering telephone calls and performing other clerical duties as needed. Compliance with all bank rules and policies applicable to each regular or assigned task is essential, as is the ability to scan work for proof and balance the ATM if applicable. The Teller may also be required to assist at the drive-up window if applicable.
Responsibilities
? Identifies a customer's needs and introduces them to appropriate bank services through a cross-selling effort.
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? Accepts deposits to checking, savings, and other accounts.
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? Prepares cash reports for deposits over governmental maximums.
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? Cashes checks and handles account withdrawals.
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? Sells cashier's checks, money orders, gift cards, and travel cards.
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? Accepts Fast-Cash, Master Charge, Visa, and loan payments.
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? Lists and approves cash pay items.
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? Verifies assigned cash drawer from and to the vault.
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? Balances cash in the cash drawer and maintains it within the maximum prescribed by bank policy.
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? Obtains supervisor's approval to process items larger than approval limits.
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? During slow periods, fills in by processing checking account statements and similar activities.
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? Answers telephone and performs other clerical Teller duties.
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? Performs related CSR assignments or as necessary for a balanced workflow.
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? Complies with all bank rules and policies applicable to each regular or assigned task.
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? Scans work for proof.
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? Balances ATM if applicable.
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? Assists at the drive-up if applicable.
Requirements
? High School Diploma or GED equivalent.
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? Up to one year of banking operations experience as a teller or in other bank operation jobs preferred.
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? Ability to perform accurately in approach to work output.
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? Ability to count and balance cash rapidly and accurately and to locate own errors.
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? Ability to understand and follow complex oral and written instructions.
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? Basic language ability in English.
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? Ability to accurately work with numbers and perform arithmetic calculations.
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? Ability to learn the accurate and effective use of a 10-key adding machine and other office machines.
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? Ability to learn the use of personal computers and specific software for job assignments.
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? Ability to work courteously and effectively with bank customers and staff members in person or on the telephone.
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? Must be able to stand for extended periods at the teller window.
Nice-to-haves
Benefits
? 401(k)
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? Medical
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? Dental
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? Vision
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? Life
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? Paid Time Off
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