Service Associate (Teller) - Travel
About the position
The Service Associate (Teller) position at First Merchants Bank is a full-time role focused on delivering high-quality customer service by efficiently completing banking transactions and promoting bank products to meet customers' financial needs. The role emphasizes customer loyalty, compliance with banking regulations, and participation in a sales-driven environment.
Responsibilities
Respond to customer requests for banking transactions.
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Answer customer inquiries and provide solutions to meet their needs.
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Build customer loyalty and advocate for customer satisfaction.
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Balance cash, daily transactions, vault, and ATM.
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Ensure compliance with regulations and reporting requirements.
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Follow information security policies to protect customer privacy.
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Assist with opening and closing the banking center.
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Sell bank products and make customer referrals to support sales goals.
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Participate in daily/weekly meetings and coaching sessions.
Requirements
High School Diploma or Equivalent.
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3 months of sales, cash handling, or related experience.
Nice-to-haves
Benefits
Base Pay PLUS Bonuses
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Medical, Dental and Vision Insurance
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401k
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Health Savings and Flexible Spending Accounts
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Vacation/Sick Time
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Paid Holidays
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Paid Parental Leave
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Tuition Reimbursement
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