Automotive Chat Support Specialist
Job Overview
The Reynolds and Reynolds Company is looking for a skilled Automotive Chat Support Specialist to join our team. As a key member of our support team, you will be responsible for engaging with customers via online chat, providing them with accurate information about our products and services.
Our ideal candidate is someone who is knowledgeable about the automotive industry, has excellent communication skills, and is able to work well under pressure. Key Responsibilities: ? Respond to customer inquiries via online chat ? Provide product and service information to customers ? Schedule appointments for customers ? Collect customer contact information for lead generation ? Summarize interactions with customers for client review Requirements: ? Previous experience in retail customer service or the automotive industry ? Basic computer skills and internet knowledge ? Strong communication and problem-solving skills ? Ability to work in a fast-paced environment
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