Amazon Virtual Chat Support Associate (Entry-Level, Remote)
Job Overview:
Are you tech-savvy with great communication skills? Join Amazon?s Customer Chat Support Team, where you?ll provide real-time assistance to customers through chat and email.
Key Responsibilities: ? Assist customers with product inquiries, order tracking, returns, and refunds via chat. ? Troubleshoot basic technical issues related to Amazon services. ? Provide prompt, courteous, and professional customer support. ? Escalate complex cases to the appropriate team for resolution. ? Maintain customer satisfaction by delivering quick and accurate responses.
Qualifications & Skills:
? No experience needed; training is provided.
? Strong written communication and typing speed.
? Ability to handle multiple chats at once.
? A customer-first attitude with problem-solving skills.
Perks & Benefits:
? $16?$20 per hour, based on experience.
? Flexible work shifts, including weekends.
? Opportunity for career advancement within Amazon.
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