Part-Time / Full-Time Operations Associate (Evenings) in Boston, MA

Part-Time / Full-Time Operations Associate (Evenings) - Rinse, Inc. - Boston, MA - work from home job

Company: Rinse, Inc.

Job description: About the Role

As a member of our dynamic operations team, you will be directly responsible for ensuring that our customers receive a high-quality experience and that our nightly logistics flow smoothly. We are looking for exceptional performers who are motivated to learn quickly, solve problems, and be part of a growing team!

In this role, you will...
• Quality check customer orders to ensure all orders are up to Rinse’s cleaning standards
• Physically move and monitor inventory between our cleaning partners, truck, and valet vehicles while assuring that all orders are accurately tracked throughout the warehousing and delivery process
• Drive a Rinse provided 16' box truck between our cleaning partners and load out location(s) in the Greater Boston Area
• Collaborate with a small team effectively and harmoniously to troubleshoot customer issues and logistics challenges
• Provide support to our Valets and manage evening dispatch from a remote dispatch location within our truck
• Be Rinse Boston’s primary point of contact on daily metrics, issues, status updates, reports, or requests for resources

As the ideal candidate, you...
• Breathe our core values of "Taking Ownership," "Respect," "Honesty," and working to "Delight and Amaze Our Customers"
• Work in a fast-paced, constantly evolving environment and have strong attention to detail
• Communicate with teammates clearly and effectively, and are able to think on your feet and problem solve multiple issues while maintaining attention to detail under pressure
• Have 2 years relevant work experience or a High School Diploma or College Degree (College Degree Preferred)
• Are comfortable working on your feet for long durations, and lifting loads averaging 30lbs (up to 50lbs)
• Are comfortable driving or willing to learn to drive a Rinse provided 16' box truck and operate a lift gate on a daily basis
• Proficient in Google Docs and iOS devices
• Full Time: Are available for a consistent 30+ hour schedule including regularly scheduled Friday, Saturday, and Sunday shifts (4:00pm - midnight)

Part Time: Are available a minimum of 3 days per week for a consistent 20-30 hour schedule including regularly scheduled Friday, Saturday, and Sunday shifts (4:00pm - midnight)

You’ll Love Working at Rinse Because…
• We have built a high-caliber team and have a tight-knit, collaborative work environment that values honesty and open communication
• You will take pride in creating interesting and impactful work at a promising startup
• We offer daily opportunities to make an impact on our growing organization, and develop your professional tool-kit
• We offer competitive compensation in addition to great benefits, including snacks and Rinse credit towards Wash and Fold / Dry cleaning!
• Our operation team is always on the move!

About Rinse

Rinse is building the first and largest national, and eventually global, brand in clothing care. We're taking on a massive consumer problem and creating a significantly better dry cleaning and laundry experience through the combination of "smart scheduling" and best-in-class quality, all supported by a strong technology backbone.

We launched in 2013 and are currently in San Francisco, Los Angeles, Washington, D.C., Chicago, and Boston. We've grown at double digit month-over-month rates since launch, have created a differentiated service our customers love, and have a model where the economics actually work.

Rinse is backed by a group of leading VCs and CEOs who see the massive potential in what we are doing and know we are the team to do it. We are looking for stars to join our team and can’t wait to hear from you.

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Part-Time / Full-Time Operations Associate (Evenings) - Rinse, Inc. - Boston, MA - work from home job

Expected salary:

Location: Boston, MA
Part-Time / Full-Time Operations Associate (Evenings) - Rinse, Inc. - Boston, MA - work from home job

Job date: Thu, 03 Aug 2023 01:42:29 GMT

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Part-Time / Full-Time Operations Associate (Evenings) - Rinse, Inc. - Boston, MA - work from home job

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