Remote Customer Service/Dispatcher for Mobile Medical Company

Full time positions with our 24/7 customer service/dispatch call center. We work with mobile lab, x-ray, ultrasound, & home health providers.

We take incoming calls, schedule work to be done, answer basic customer service questions, dispatch work to the scheduled technicians, & follow through to make sure all jobs are completed. We work with multiple businesses all at the same time, this will require learning the client's information and becoming familiar with their client base, client's staff, and keeping track of variations in the services offered.

We are looking for a full-time Noc shift coverage Sunday-Friday 10pm- 6am pst . This position is 100% work from home. Your home must have strong internet coverage to run the provided VOIP phones without interference. You must have a quiet & professional work area that presents as a traditional office environment while you are on any calls.

Please email a little bit about yourself and your work availability as well as your work history. Either an informal work history or a resume is acceptable.

Our ideal candidate will be self-motivated and thrive on solving problems. Must work well with others, be customer service oriented, and have attention to detail. No 2 shifts are identical, our team members have to work with the calls that come in and the staffing we are provided by our clients to prioritize, triage, and make decisions to get an optimal workflow.

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 32 – 40 per week

Benefits:
• Work from home

Shift:
• 8 hour shift
• Rotating shift

Application Question(s):
• Do you have a quiet work space?
• Are you 18 or older?
• What is your availablity? Are you available to work the hours outlined here?

Location:
• Idaho (Required)

Work Location: Remote

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