Offboarding Manager
Remofirst provides Global payroll and compliance for remote teams. We believe in Freedom of Work. To do this, we empower Employers to be free from geographical boundaries and state lines, and we allow employees to be free to pursue opportunities wherever they may exist.
We work with a global network of Employer of Record (EOR) partners to deliver our services. An Employer of Record (EOR) is an organization that helps companies expand internationally by hiring and paying employees on behalf of another company. EORs assume the responsibility for all formal employment tasks, including payroll processes and compliance documentation. Simply put, using an Employer of Record (EOR) allows companies to legally and efficiently employ workers in other countries without having to set up a local entity or risk violating local employment laws.
Remofirst was founded in 2021, remote-first since the very beginning. We believe in people, excellence, and delivery. To read more, please visit our website.
The Remofirst team is made up of problem solvers and overachievers, and we seek out others who are also passionate and relentless in their respective missions. The Client Success team sits at the heart of Remofirst, and supports clients from the moment they hire their first employee through our platform, and for the lifetime of their global employment journey. We work closely with our Sales, Product, and Finance colleagues to deliver a world-class experience. We also support our client’s global employees in collaboration with our network of local partners.
We are seeking a detail-oriented and empathetic Offboarding Manager to manage employee offboarding processes for an Employer of Record (EOR) company on behalf of our global clients. In this role, you will ensure a seamless, compliant, and professional offboarding experience for departing employees while safeguarding our clients' interests and maintaining compliance with local labor laws.
What you'll be doing:
- Manage the end-to-end offboarding process for employees across multiple countries and jurisdictions.
- Collaborate with clients to gather necessary documentation and information to initiate offboarding procedures.
- Ensure all offboarding activities adhere to local labor laws and EOR-specific regulations.
- Prepare, review, and process termination documentation such as final pay calculations, release agreements, and exit letters.
- Maintain accurate records of offboarded employees and associated documentation.
- Act as a primary point of contact for clients, providing guidance and updates throughout the offboarding process.
- Communicate with employees professionally, ensuring they understand the offboarding steps and have access to necessary resources.
- Handle sensitive conversations with departing employees while maintaining confidentiality and professionalism.
- Coordinate with payroll teams to ensure accurate processing of final settlements, unpaid wages, and applicable benefits.
- Oversee the deactivation of benefits, systems access, and other employee entitlements.
- Identify opportunities to improve the offboarding process and enhance the overall experience for clients and employees.
- Stay up to date on labor law changes, compliance requirements, and best practices in the EOR industry.
Skills*:
What you’ll need:
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