Home Care Scheduler - Remote/Hybrid
At Home Helpers Home Care, our compassionate caregivers strive to ensure our clients receive the highest quality of care. We only hire reliable individuals who love working with the elderly and others needing support. We do what we do because we want to positively impact the lives of those we care for. We expect this same kind of passion from every team member. If you can meet our high standard of care, desire to serve others, and be challenged daily, we would love to have you join us!
We pride ourselves on offering a rewarding work environment with various benefits including:
?? Competitive compensation
?? One on one client care
?? Performance incentives
?? Flexible shifts (full time and part time) ?? work around your schedule!
?? Career growth and learning opportunities
We're hiring a scheduler who is local to our Exton office, but will primarily work from home. 8am - 4pm, ET. Must have experience in Wellsky scheduling software and knowledge of the home care industry.
Mama816 LLC
?? The Scheduler manages the client and caregiver schedule. They ensure that the schedule is up to date and accurate and make changes per client and caregivers requests.
?? The Schedule also handles administrative tasks for the business, including appointment confirmations and phone calls.
Responsibilities/Activities:
?? Review Schedule Daily to ensure each shift has a caregiver.
?? Take incoming phone calls and take action
?? Handle schedule changes
?? If someone calls out, communicate with other caregivers to find a new solution, whether it??s a new time or a different person to fill the shift.
?? Call the client to inform them of the change.
?? Update Wellsky.
?? Other administrative activities:
?? Send birthday cards or other correspondence
?? Clock employees in or out if asked
?? Send employee email communications
Reminder: Either party may terminate employment at their will without reason. This is not a contract of employment, but merely a statement of accountability expectations of the company. Common courtesy allows at least a two-week notice so an employer may make arrangements.
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