Virtual Pharmacy Tech Support Call Center Rep- (shift 11a-8p ET/8a-5p PT) Exp Required
Employer Industry: Healthcare Services
Why Consider This Job Opportunity
?? Salary up to $18.00 per hour
?? Opportunity to transition from a contract role to a full-time position
?? 100% remote work flexibility
?? Supportive environment focused on patient care and satisfaction
?? Work with a leading global provider in the healthcare industry
What To Expect (Job Responsibilities)
?? Serve as the primary call center contact for patients, pharmacies, and medical professionals using an Opus Health program
?? Provide initial support for customer requests via telephone, email, fax, or other means
?? Quickly assess user issues and offer first-level support for problem resolution
?? Document resolution information and escalate unresolved issues to the appropriate area
?? Suggest recommendations to management for operational challenges
What Is Required (Qualifications)
?? High School Diploma or equivalent
?? Pharmacy Technician experience required
?? HIPAA certification
?? Minimum of 3 years of call center experience
?? Experience in medical claim processing is a plus
How To Stand Out (Preferred Qualifications)
?? Bi-lingual in English and Spanish
?? Experience in a healthcare or pharmaceutical setting
#HealthcareServices #RemoteWork #PharmacySupport #CareerOpportunity #PatientCare
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