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Claim Manager OR Technical Claim Manager (Casualty/New York Labor Law focus, hybrid)

Remote, USA Full-time Posted 2025-04-19

About the position

At RLI, we pride ourselves on being different from other insurance companies. Our unique approach to insurance is reflected in our specialty products, business model, and the culture we foster within our team. We are committed to creating a better insurance experience, which requires a focus on building relationships and delivering exceptional care to our customers and partners. Our talented team of employee owners is united by a shared purpose: to support our clients in unexpected ways and achieve outstanding results. We invite you to join us in making a difference. As a Claim Manager or Technical Claim Manager, you will play a crucial role in handling New York Casualty General Liability and commercial excess liability large loss claims. This position requires a proactive approach to achieve optimal payout results by resolving claims fairly, expeditiously, and economically. You will assess coverage issues, issue appropriate documentation, and manage outside counsel on litigated claims, all while adhering to RLI's Best Practices. Your expertise in handling complex casualty claims, particularly those related to New York Labor Law, will be essential in this role. We are looking for candidates with a strong educational background and extensive experience in casualty claims management. RLI is committed to fostering personal and professional growth, providing employees with opportunities for training, certification, and tuition reimbursement. We believe in cultivating a diverse workforce and promoting an inclusive environment where all employees can thrive. Our Total Rewards program, which includes an Employee Stock Ownership Plan, 401(k) contributions, and comprehensive health benefits, reflects our commitment to our employees' success and well-being.

Responsibilities
?? Handle New York Casualty GL and commercial excess liability large loss claims proactively to achieve optimum payout results.
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?? Assess coverage issues on claims and issue appropriate coverage letters/documentation in required timeframe.
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?? Complete timely investigation of claims and post appropriate reserves.
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?? Proactively manage outside counsel on litigated claims.
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?? Handle claims in accordance with RLI's Best Practices.

Requirements
?? B.A. plus 6+ years of handling casualty claims, with a concentration in the handling of complex casualty and New York Labor Law claims.
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?? Extensive experience in handling complex GL and commercial excess liability claims, including the management of outside counsel.
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?? Knowledge of New York Construction/Labor Law statutes impacting the handling and evaluation of such claims.

Nice-to-haves
?? Proactive in initial investigation, claim handling, attorney management, and resolution.
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?? Superior communication skills to work effectively with insureds, underwriters, and claimants.

Benefits
?? Employee stock ownership plan (ESOP)
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?? 401(k) ?? automatic 3% company contribution
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?? Annual discretionary 401k and ESOP profit-sharing contribution (up to 15% of base salary)
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?? Annual bonus plans
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?? Paid time off (PTO) and holidays
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?? Paid volunteer time off (VTO) to support our communities
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?? Parental and family care leave
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?? Flexible & hybrid work arrangements
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?? Fitness center discounts and free virtual fitness platform
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?? Employee assistance program
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?? Comprehensive medical, dental and vision benefits
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?? Flexible spending and health savings accounts
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?? 2x Base Salary for Group Life and AD&D insurance
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?? Voluntary life insurance for purchase
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?? Critical Illness & Accident insurance
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?? Short-term and long-term disability benefits

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