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HSPD-12: Government Badging & Credentialing Specialist (Ogden - REF1538Q)**

Remote, USA Full-time Posted 2025-04-19

This a Full Remote job, the offer is available from: United States, Utah (USA)

Company Description

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country??s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services ?? focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed ??A Players?? who already align with the company??s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Description

Salary Range: $37,500-$44,600 (depending on experience).

Duties and Responsibilities:

Enrollment Process Management:
?? Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets.
?? Answering phone calls/email inquiries for all things related to PIV credentials and access control matters.
?? Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
?? Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Documentation and Data Collection:
?? Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
?? Ensure that all required documents and forms are properly completed and submitted according to established guidelines.

Verification and Authentication:
?? Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
?? Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.

Data Security and Privacy:
?? Handle sensitive personal information with the

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