Live Chat Specialist / Call Center-REMOTE WFH
a Live Chat Specialist / Call Center - REMOTE WFH to join our team at Podhurst Associates. This is a full-time position that offers the flexibility to work from home. The location for this role is in Huntington Station, NY, and the salary range is $17 to $27 per hour.
*Job Overview:**
As a Live Chat Specialist / Call Center at Podhurst Associates, you will be responsible for providing exceptional customer service through live chat and phone interactions. You will assist customers with inquiries, resolve issues, and provide support in a timely and professional manner. *Responsibilities:**
- Respond to customer inquiries and issues through live chat and phone calls
- Provide accurate information about products and services
- Resolve customer complaints and escalate issues as needed
- Maintain a positive and professional attitude at all times
- Meet or exceed performance goals and metrics
- Collaborate with team members to improve processes and customer satisfaction *Requirements:**
- High school diploma or equivalent
- Previous experience in customer service or call center environment
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and work in a fast-paced environment
- Proficient in Microsoft Office and CRM software
At Podhurst Associates, we are committed to providing equal employment opportunities to all employees and applicants. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. As a company policy, we do not inquire about criminal backgrounds during the hiring process.
If you are passionate about customer service and enjoy helping others, we encourage you to apply for the Live Chat Specialist / Call Center - REMOTE WFH position at Podhurst Associates. Join our team and be a part of our mission to provide exceptional service to our customers.
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