Remote Medical Receptionist - Front Desk | WFH
Job Overview
Join our esteemed healthcare team as a Front Desk Medical Receptionist, where you will serve as the initial point of contact for our patients in Stockbridge, GA. This pivotal role not only supports our clinical operations but also enhances patient experiences through outstanding service and professionalism. Please note that this position is on-site and requires occasional travel between clinic locations.
Key Responsibilities
Welcome patients warmly, fostering a positive and inviting atmosphere.
Manage and respond to incoming calls and emails with professionalism and efficiency.
Schedule patient appointments, adeptly handling rescheduling and updates to keep patients informed.
Accurately enter patient information into our electronic medical record (EMR) system.
Assist in collecting patient feedback to improve services.
Perform general receptionist duties, ensuring seamless operation of the front desk.
Coordinate transportation arrangements for patients when necessary.
Required Skills
A genuine passion for delivering exceptional customer service.
A positive and professional approach in all interactions.
Excellent verbal and written communication skills.
Strong organizational capabilities with the ability to multitask effectively.
A collaborative mindset with a readiness to cross-train in various support functions.
Strict adherence to company policies and procedures, including HIPAA regulations.
Commitment to accuracy in data entry and patient information management.
Qualifications
High school diploma or equivalent.
Proficiency in computer systems.
1-2 years of experience in a medical front desk receptionist role is required.
Familiarity with medical EMR systems is preferred.
Willingness to travel to other clinic locations as needed.
Flexibility to work various hours as required.
Reliable transportation is necessary.
Career Growth Opportunities
We prioritize the professional development of our team members and offer opportunities for skills enhancement and cross-training in various clinic support functions, fostering both personal and career advancement.
Company Culture And Values
Our clinic values a friendly and professional environment that centers on making a meaningful difference in patients lives. We promote teamwork and collaboration, creating a supportive workplace where everyone is encouraged to thrive.
Employment Type: Full-Time
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