Medical Billing Intake Specialist (Monday- Friday 8am-5pm PST) #4051 - Remote

Overview

Grail is seeking a diligent and customer-focused Medical Billing Intake Specialist to join our Billing Department at GRAIL. In this role, you will be responsible for managing both inbound and outbound communications within our customer call center environment.

In Short
• Manage inbound and outbound communications in a call center environment.
• Work closely with patients, physicians, and medical personnel.
• Resolve billing issues efficiently and accurately.
• Maintain professionalism and composure.
• Exhibit exceptional attention to detail.
• Demonstrate strong written and verbal communication abilities.
• Handle multiple tasks simultaneously.
• Adapt to varying schedules and tasks.
• Work independently and collaboratively.
• Exhibit patience, respect, compassion, and a positive attitude.
Requirements
• Exceptional attention to detail.
• Strong written and verbal communication skills.
• Ability to handle multiple tasks simultaneously.
• Flexibility in handling diverse tasks.
• Ability to work independently and in a team.
• Patience and respect for others.
• Compassion and a positive attitude.
• Experience in medical billing is a plus.
• Availability to cover west coast needs from 8am-6pm PST.
• Customer service experience preferred.
Benefits
• Opportunity to work in a pioneering healthcare company.
• Collaborative work environment.
• Engagement with a multi-disciplinary team.
• Contribution to early cancer detection efforts.
• Support from leading global investors.

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