VERIFICATION OF BENEFITS SPECIALIST Fully Remote
The Verification of BenefitsSpecialist is responsible for contacting insurance companies to verify patient insurance coverage. The VOB Specialist ensures insurance coverage by telephone, resolves any issues with coverage and escalates complicated issues to a supervisor. The VOB Specialist is responsible for updating patient benefit information and verifying that existing information is accurate.
ESSENTIAL FUNCTIONS
Compiles medical insurance verification of benefit and eligibility information submitted by
client for processing within contracted timelines
Ensures verification of benefit and eligibility information obtained from payer/insurance company is accurate
Inability to obtain a verification of benefit or incomplete information is reported to manager immediately
Responsible for maintaining a system for initial and subsequent verification of benefits
Responsible for daily reporting of verification of benefit activities
Prepares and maintains individual patient file... documentation in electronic HIPAA compliant application (Box)
Keeps supervisor apprised of matters regarding verification of benefits
Always represents Company in a professional manner
Keeps current with third party/payers guidelines
Maintain high-integrity and honesty in all affairs
OTHER FUNCTIONS
This is not a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Supervisory Duties: No
KNOWLEDGE, SKILLS AND ABILITIES
High school diploma or GED
Exemplary customer service skills
Attention to detail and ability to complete the job with minimal errors
Excellent oral and written communication skills
Ability to prioritize and manage time effectively
Ability to maintain confidentiality
Proficient with Microsoft Suite: Word, Excel, PowerPoint, and Outlook
Preferred Qualifications: 4-year college degree and/or medical billing/coding certificate
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Health Insurance Verification Occupations: 1 year (Preferred)
Insurance verification: 1 year (Preferred)
Medical billing: 1 year (Preferred)
Work Location: Remote
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