Insurance Verification Rep- Hybrid in Norfolk, VA!
About the position
The Insurance Verification Representative at Sentara Healthcare is responsible for performing insurance verifications for scheduled patient services and obtaining necessary pre-certifications. This full-time, permanent position operates in a hybrid model, requiring both in-office and remote work. The role is essential in ensuring that patients receive the appropriate insurance coverage for their healthcare services.
Responsibilities
Perform insurance verification for all scheduled patient services.
,
Obtain required pre-certifications in a multi-disciplinary environment.
,
Assist patients with insurance-related inquiries and issues.
,
Maintain accurate records of insurance verifications and communications.
,
Collaborate with healthcare providers to ensure proper insurance coverage.
Requirements
High School Diploma or Equivalent.
,
One year of experience in a healthcare environment or completion of a healthcare-related certificate program.
,
One year of experience with medical insurance in a hospital or physician's office.
,
Transferable skills such as one year or more in a call center or customer service.
Nice-to-haves
Experience in a call center environment.
,
Familiarity with medical terminology and insurance processes.
Benefits
401(a)
,
Disability insurance
,
Relocation assistance
,
Health insurance
,
Dental insurance
,
401(k)
,
Tuition reimbursement
,
Paid time off
,
Vision insurance
,
403(b)
Apply Job!