Customer Support - Data Entry Specialist

Description: • We are looking for a full-time, remote, Customer Support and Data Entry Specialist to join our Customer Support team! • The Customer Support Specialist will assist with important customer service and data entry duties while supporting our internal Account Management teams, client and Wellness Program participants. • They will shine with exceptional customer service skills, meticulous attention to detail in data entry, and solid computer know-how. • This position is a fully remote position, with the option to work 7am-3pm, 8am-4pm or 9am-5pm Eastern. Requirements: • 1-2 years of administrative experience with a customer/client focus, preferred • Ability to perform high volumes of detail-oriented work at an efficient pace • Experience working with inbound and outbound calls is a plus • Excellent interpersonal and communication skills • Demonstrated ability to prioritize tasks and manage time efficiently • Basic computer skills in various software and web-based applications • Able to maintain a high level of confidentiality on sensitive items • Strong attention to detail • Self-motivated Benefits: • Competitive salary • Growth opportunities • Comprehensive benefits package - Medical, Dental, Rx, Vision, Life, Disability, 401k with Employer Match, EAP Mental health benefits • Paid maternity leave after 12 months • Paid Time Off including time off to volunteer in your community • Casual dress code • Wellness program and teambuilding opportunities with incentives • Milestone Anniversary Program • Ongoing training and education

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