Senior Marketing Associate - Physical Retail
Are you passionate about delivering exceptional customer service? Do you thrive in a remote work environment? Wayfair, a leading online retailer for home goods, is seeking dedicated individuals to join our team as Part-Time Remote Customer Service Representatives. <strong>Responsibilities:</strong> <ol> <li><strong>Customer Support:</strong>??Provide top-notch customer service to Wayfair customers via phone, email, and chat.</li> <li><strong>Problem Solving:</strong>??Resolve customer inquiries and issues by understanding their needs and providing effective solutions.</li> <li><strong>Product Knowledge:</strong>??Develop a deep understanding of Wayfair's product catalog to assist customers in making informed purchase decisions.</li> <li><strong>Order Management:</strong>??Handle order-related tasks such as tracking shipments, processing returns, and managing cancellations.</li> </ol>
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