Work From Home/Virtual Ticketing Agent - Hiring Now
Join Best Days Travel Too as a Work From Home/Virtual Ticketing Agent. In this role, you'll assist our valued customers in booking and managing their travel plans, all from the comfort of your home. We're looking for enthusiastic, customer-focused individuals who thrive in a fast-paced, dynamic environment.
Key Responsibilities: ?? Handle inbound and outbound customer inquiries regarding travel bookings, ticketing, and itineraries. ?? Process ticket purchases, exchanges, refunds, and cancellations accurately and efficiently. ?? Provide exceptional customer service by resolving issues and answering questions related to travel arrangements. ?? Stay updated with airline policies, procedures, and industry trends to offer accurate information. ?? Maintain a high level of confidentiality regarding customer information. ?? Utilize company-provided software to manage bookings and track customer interactions. ?? Collaborate with team members and other departments to ensure seamless service delivery.
Qualifications: ?? High school diploma or equivalent; a degree in Travel, Tourism, or a related field is a plus. ?? Previous experience in customer service, sales, or a similar role, preferably in the travel industry. ?? Strong communication skills, both verbal and written. ?? Proficiency in using computer systems, including MS Office and reservation software. ?? Excellent problem-solving skills and attention to detail. ?? Ability to work independently in a remote setting while maintaining productivity. ?? Availability to work flexible hours, including weekends and holidays.
Benefits:
?? Competitive salary and performance-based bonuses.
?? Comprehensive health insurance coverage, including dental and vision.
?? Paid time off and holiday pay.
?? Opportunities for career advancement within the company.
?? Employee discounts on travel bookings and services.
?? Access to ongoing training and development programs.
Apply Now:
Ready to start your journey with Best Days Travel Too? Apply now by submitting your resume and a cover letter detailing your relevant experience and why you??re excited to join our team. We can??t wait to meet you!
Company Details:
Best Days Travel Too is a leading travel agency known for providing outstanding travel experiences to our clients. We pride ourselves on our commitment to customer satisfaction and our dynamic, supportive work environment. Join us and be part of a team that makes travel dreams come true.
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