Customer Service Representative/Call Center Agent
Customer Service Representative/Call Center Agent
Company: Liveops
Location: Remote
About Liveops:
Liveops is a leader in providing remote customer service solutions that deliver exceptional experiences for customers across various industries. Our unique, work-from-home model empowers you to have a flexible schedule while delivering high-quality support to those who need it.
Job Description:
As a Customer Service Representative/Call Center Agent at Liveops, you will be the voice of our clients, assisting customers with their inquiries and providing top-notch service. Whether it??s answering questions, resolving issues, or offering guidance, you??ll play a key role in ensuring customer satisfaction from the comfort of your own home.
Key Responsibilities: ?? Handle inbound and outbound customer calls in a professional manner ?? Address customer inquiries, complaints, and concerns promptly ?? Provide product or service information and troubleshoot as needed ?? Maintain a positive and empathetic attitude while interacting with customers ?? Accurately document customer interactions and escalate complex issues as required ?? Stay up to date with product/service changes and updates
Qualifications: ?? Previous customer service or call center experience is a plus, but not required ?? Strong communication skills and a clear phone voice ?? Ability to multitask and handle customer inquiries with patience and efficiency ?? A quiet, distraction-free environment for working remotely ?? Reliable internet connection and a computer with the necessary hardware and software
Why Liveops?
?? Work from Home: Enjoy the flexibility of working from the comfort of your own space
?? Flexible Hours: Choose from a variety of shift schedules to fit your life
?? Ongoing Support and Training: Receive continuous learning opportunities to enhance your skills
?? Competitive Pay: We offer competitive compensation for the services you provide
How to Apply:
If you??re a customer-focused individual with a passion for helping others, we want to hear from you! Apply today to join the Liveops team and start your journey toward a rewarding career in customer service.
Apply Job!