Product Manager - Clinical Data ( Remote )
About the position
The Product Manager - Clinical Data at CVS Health is responsible for defining and implementing the data and delivery strategy across various applications within the Interoperability and Clinical Data Repository (CDR) team. This role focuses on understanding stakeholder needs for clinical data and aligning them with the CDR's services and software, ensuring customer satisfaction and trust in the products offered.
Responsibilities
Work with internal customers from Aetna, CVS, and PCW business units to understand their clinical data needs and match them with the CDR's services and software.
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Document high-level requirements for new customer requests and present findings to CDR delivery workstreams and Data Engineering counterparts for roadmap consideration.
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Collaborate with other Product Owners and Data Engineers to build estimates for customers and obtain funding to support building their features and functions into the CDR.
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Partner with Enterprise Legal & Privacy teams to ensure that data sharing from the CDR complies with internal and external obligations.
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Obtain feedback from customers using NPS surveys, interviews, and other mediums to continually improve services and software.
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Build sales and marketing materials, white papers, and customer-facing documentation to help customers understand products and services.
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Gather, monitor, and improve key performance indicators tied to the CDR Intake & Consumer Experience practice.
Requirements
3+ years' experience as a Product Manager or Product Owner
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3+ years Agile experience
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3+ years' experience working with Clinical Data or Healthcare Data or in a Healthcare Vertical
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2+ years' experience with Business Analysis or related concepts
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2+ years' experience working in Account Management or customer-facing role(s)
Nice-to-haves
Excellent verbal and written communication skills for technical and non-technical audiences.
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Demonstrated collaborative working style with the ability to lead and influence diverse stakeholders.
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Customer-obsessed attitude requiring timely follow-up and long-term relationship building.
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High-level understanding of healthcare privacy concepts and data safeguards related to HIPAA.
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Good understanding of current and upcoming Interoperability regulations.
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Good understanding of healthcare coding concepts and data.
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Entry-level understanding of Consumer Experience-related concepts.
Benefits
Full range of medical, dental, and vision benefits
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401(k) retirement savings plan
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Employee Stock Purchase Plan
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Fully-paid term life insurance
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Short-term and long-term disability benefits
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Well-being programs
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Education assistance
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Free development courses
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CVS store discount
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Paid Time Off (PTO)
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Paid holidays
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