Temporary Remote Customer Service Representative (LINCOLN, NE AND SURROUNDING AREAS ONLY)
About the position
The Temporary Remote Customer Service Representative role is designed for individuals with strong customer service and communication skills, particularly those with experience in an office setting. This position is fully remote and temporary, starting on December 2nd, and focuses on addressing customer inquiries, providing solutions, and documenting interactions accurately.
Responsibilities
Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
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Present solutions to customer issues, complaints, or concerns in a timely manner.
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Analyze customer needs and recommend appropriate products or services.
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Routinely and accurately document customer interactions in the company database.
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Perform other duties as assigned.
Requirements
Must have customer service experience in an office setting.
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Basic computer proficiency required.
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Welcoming personality with excellent written and verbal communication skills.
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Must be solutions-oriented and able to solve problems independently.
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Ability to multitask and prioritize duties.
Nice-to-haves
Benefits
Health insurance
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Vision insurance
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Dental insurance
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Life insurance
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Short-Term Disability
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Weekly Pay
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Referral Bonuses
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