Customer LIVE Chat Support Specialist (Remote, Entry Level)
We are currently seeking a Customer Live Chat Support Specialist to join our team. This entry-level position offers the opportunity to work remotely, providing real-time assistance to our valued customers.
Responsibilities: ?? Live Chat Support: Engage with customers in real-time through chat platforms to provide prompt and accurate assistance. ?? Customer Assistance: Address customer inquiries, resolve issues, and provide information about our products and services in a professional and courteous manner. ?? Product Knowledge: Familiarize yourself with our offerings to effectively assist customers and provide appropriate solutions. ?? Problem Solving: Identify and resolve customer concerns efficiently, escalating when necessary. ?? Documentation: Accurately record customer interactions and maintain detailed records of inquiries. ?? Collaboration: Work closely with team members and supervisors to ensure consistent and high-quality customer service.
Hourly Rate: $35
No Experience Required: This is your chance to get into the exciting world of online customer support with no prior experience necessary. We provide comprehensive training to equip you with the skills and knowledge you need to excel in this role.
What You??ll Be Doing:
?? Engage with customers through website live chat.
?? Answer their inquiries about products and services.
?? Provide exceptional customer service based on common questions and answers provided.
Flexible Hours: You have the freedom to choose your working hours. Log in at a time that suits you, respond to messages, and get paid daily. No fixed contract term ?? you have the flexibility to work on your terms.
Requirements: ?? A device (phone, tablet, or laptop) with internet access for social media and website chat functions. ?? Ability to work independently and follow provided instructions. ?? Minimum of 5 hours of weekly availability. ?? Reliable internet connection.
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