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Senior Equipment Service Technician-Phone Fix (Coca-Cola Remote Jobs Remote) – Full Time

Remote, USA Full-time Posted 2025-04-26

Job Summary

Job Type: Full-Time

Salary: Competitive, DOE

Working Hours: Flexible

Company: Coca-Cola

Location: Remote

Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan, Performance Bonuses, Flexible Schedule Opportunities

Description

Coca-Cola is seeking a skilled and dedicated Senior Equipment Service Technician-Phone Fix to join our dynamic team. As a global leader in the beverage industry, we pride ourselves on maintaining the highest level of customer satisfaction. In this remote role, you will leverage your expertise in equipment servicing to provide exceptional support and troubleshooting for our equipment over the phone.

In this position, you will be responsible for diagnosing issues, providing step-by-step repair guidance, and ensuring the optimal performance of Coca-Cola equipment. You will be an integral part of a team that is committed to delivering high-quality service and maintaining our reputation for excellence. As a remote employee, you will enjoy the benefits of working from the comfort of your own home, with a flexible schedule that allows you to balance your professional and personal life.

Requirements

– Proven experience as an Equipment Service Technician, preferably in the beverage industry.

– Strong technical and mechanical skills.

– Excellent communication and problem-solving abilities.

– Ability to work independently and manage time effectively.

– Proficiency in using diagnostic tools and software.

– Reliable internet connection and a quiet work environment for handling phone support.

– Customer-oriented mindset with a commitment to providing exceptional service.

Responsibilities

– Provide phone-based technical support and troubleshooting for Coca-Cola equipment.

– Diagnose and resolve equipment issues efficiently to minimize downtime.

– Guide customers through repair processes step-by-step.

– Maintain accurate records of service calls and resolutions.

– Collaborate with other technicians and departments to address complex issues.

– Stay up-to-date with the latest equipment technologies and repair techniques.

– Communicate effectively with customers to ensure their needs are met and exceed their expectations.

Benefits

– Comprehensive Health Insurance covering medical, dental, and vision.

– Competitive salary with opportunities for performance-based bonuses.

– Paid Training programs to enhance your skills and career growth.

– Flexible Schedule to accommodate work-life balance.

– Paid Vacations and holidays.

– 401(k) retirement plan with company match.

Educational Qualifications

– High school diploma or equivalent. Technical certifications in equipment servicing are a plus.

Experience

– Minimum of 3 years in an equipment service or maintenance role, with a preference for experience in the beverage industry.

Company Overview

Coca-Cola is a globally recognized leader in the beverage industry, known for its iconic brand and commitment to quality. With a rich history spanning over a century, Coca-Cola continuously strives to innovate and expand its product offerings to meet the changing needs of consumers. Our employees are at the heart of our success, working diligently to uphold our values of integrity, leadership, and passion for excellence.

Joining Coca-Cola means becoming part of a diverse and inclusive community that fosters growth, collaboration, and a shared vision for the future. We are dedicated to promoting the well-being of our employees and providing them with opportunities to excel in their careers while making a positive impact on communities worldwide.

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