Live Chat Jobs From Home-Remote Jobs Hiring Now Part-Time
Job Summary:
We are currently seeking enthusiastic individuals to join our team as Live Chat Agents for remote part-time positions. This position offers a competitive hourly salary, flexible working hours (under 4 hours per day), and the opportunity to work from the comfort of your own home. As a Live Chat Agent, you will be responsible for providing excellent customer service and support through online chat.
Company: American Express
Description:
As a Live Chat Agent, you will be responsible for responding to customer inquiries and providing assistance in a timely and professional manner. You will also be responsible for resolving customer issues and escalating to the appropriate department when necessary. Additionally, you will be expected to maintain a positive attitude and provide a high level of customer service at all times.
Requirements:
1. Excellent written communication skills
2. Strong problem-solving abilities
3. Ability to multitask and prioritize tasks
4. Customer service experience preferred
5. Proficiency in typing and navigating computer systems
6. High school diploma or equivalent
7. Ability to work independently with minimal supervision
Responsibilities:
1. Respond to customer inquiries and provide support through online chat
2. Resolve customer issues in a timely and professional manner
3. Escalate complex issues to the appropriate department
4. Maintain a positive attitude and provide excellent customer service
5. Meet or exceed performance metrics and goals
6. Stay up-to-date on product knowledge and company policies
7. Collaborate with team members to ensure customer satisfaction
Benefits:
Health and dental insurance
Paid training
Paid vacations
Flexible scheduling
Remote work opportunity
Educational Qualifications:
High school diploma or equivalent
Experience:
Customer service experience preferred
Company Overview:
American Express is a global financial services company known for its exceptional customer service and innovative products. We are committed to providing our customers with the best possible experience, and we are looking for talented individuals to join our team and help us achieve our goals. If you are passionate about customer service and looking for a rewarding opportunity, we would love to hear from you. Apply now to join our team as a Live Chat Agent and start making a difference today.
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