(Part-Time Remote Jobs) Remote Customer Service/Call Center Representative – WFH

Job Summary:

Part-Time Remote Customer Service/Call Center Representative position available with WFH (Work From Home) option. This position offers competitive hourly pay, flexible scheduling opportunities, and the ability to work remotely. Join our team at American Express and provide excellent customer service from the comfort of your own home.

Description:

As a Remote Customer Service/Call Center Representative, you will be responsible for handling inbound and outbound customer calls, providing information and resolving issues in a professional and timely manner. You will also assist customers with account inquiries, billing questions, and general support. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work independently.

Requirements:

1. High school diploma or equivalent

2. Previous customer service experience preferred

3. Excellent communication skills

4. Ability to work independently and efficiently

5. Strong problem-solving skills

6. Basic computer skills

7. Ability to multitask in a fast-paced environment

Responsibilities:

1. Handle inbound and outbound customer calls

2. Provide information and assistance to customers

3. Resolve customer issues in a professional manner

4. Assist customers with account inquiries and billing questions

5. Maintain accurate customer records

6. Meet or exceed customer service goals

7. Work collaboratively with team members to ensure customer satisfaction

Benefits:

– Competitive hourly pay

– Flexible scheduling opportunities

– Health and dental benefits

– Paid training

– Paid vacation time

Educational Qualifications:

– High school diploma or equivalent

Company Overview:

American Express is a globally recognized financial services company that is committed to providing exceptional customer service. With a focus on innovation and customer satisfaction, American Express is a leader in the industry. Join our team and become a part of our mission to deliver superior service to our customers. Apply now for the Remote Customer Service/Call Center Representative position and start your career with American Express today.

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